Forum Discussion

iChenzo's avatar
2 years ago
Solved

Still missing badges

@EA_Mako 

Has there been any word on the fixing of missing badges that were earned by purchasing battlepasses? I have been stripped of almost all of my badges because of the AI generated system. I would like to speak to someone about this that can help resolve this issue. If they can go and help the bigger names to retrieve all of their stuff that they earned and paid for fair and square then why cant the smaller names get what they deserve as well?

  • Hey folks, I'm not sure why the thought is that this is being swept under the rug - it is not.

    I understand the concern especially over badges that are no longer available, but as mentioned before, Respawn is currently investigating ways to get these badges returned in situations where they cannot be re-earned in-game. That will be happening in the future and is not something that can be addressed manually one account at a time. 

    We'll be sure to mirror any announcements that are made to make sure everyone is aware, but until the point that such an announcement is made, we wouldn't have more details to share at this time.


    For badges that cannot be obtained again due to their nature - e.g. a badge awarded for completing a former season’s Battle Pass or achieving a particular rank in an old season - Respawn continues to investigate returning these badges to affected users in the future.

    We will communicate further about this investigation and its outcome at a later date.


19 Replies

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hey folks, I'm not sure why the thought is that this is being swept under the rug - it is not.

    I understand the concern especially over badges that are no longer available, but as mentioned before, Respawn is currently investigating ways to get these badges returned in situations where they cannot be re-earned in-game. That will be happening in the future and is not something that can be addressed manually one account at a time. 

    We'll be sure to mirror any announcements that are made to make sure everyone is aware, but until the point that such an announcement is made, we wouldn't have more details to share at this time.


    For badges that cannot be obtained again due to their nature - e.g. a badge awarded for completing a former season’s Battle Pass or achieving a particular rank in an old season - Respawn continues to investigate returning these badges to affected users in the future.

    We will communicate further about this investigation and its outcome at a later date.


  • Same, that's exactly what i'm upset about as well. Most of my universal badges such as Valentine's or founders badges are missing even tho i got the skins with corresponding badge 

  • I am missing my s14 pred badge I ended the 2nd split pred and It says i was master after i logged back onto the game after the update i received master rewards i grinded and spent so much time just for me to get master. So i was wondering if i could get my pred rewards 

  • it's september 2024 and they still haven't fixed this mate, give up they won't give you what you once owned. Bet we're going to see EA sell it to us so they can make more money. i'm waiting for almost 50% of my badges to return they still haven't done it.

  • they never did, 24/7 chat is based on lies, they say they'll put the dedicated team aware and they never do +

     you never receive a feedback afterwards, they're just liar probably bots answering.

  • I am missing 2 badges also-  did not get ccredit for them -although I earned them      Benita the bountiful silver 2   -  stone thrower diamond badge-  fairy tale roll badge     Please help as I have tried to get some help already about 5 times,    why cant i get a reply  i am now losing interest in the pogo games and i have been since about 2002.    Please do something      gramavonnie [edit: email address removed]

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