Forum Discussion

Cheesus4's avatar
Cheesus4
7 years ago

Stuck on loading screen, Apex legends wont load. PS4

Sup guys, I've been having this problem for over a week, today I used one of my other Psn accounts, played and everything was fine, once I logged out I had the same problem, it seems like this is hap...
EA_Blueberry's avatar
EA_Blueberry
Icon for Community Manager rankCommunity Manager
7 years ago

Are you still running into some trouble with this, @Cheesus4?

Have you tried a reinstall of the game and power cycle with the PS4 yet?

Power Cycle

  1. Touch the power button on the front of the PS4 for at least 7 seconds (until the system beeps twice).
  2. Turn it back on after 1 minute. Launch the game.
  • Jay_samba's avatar
    Jay_samba
    7 years ago

    Tried everything. From resetting my ip to reinstalling the game, nothing worked. Friend of mine has the same game. When are you fixing this? 

    • EA_Blueberry's avatar
      EA_Blueberry
      Icon for Community Manager rankCommunity Manager
      7 years ago

      @Jay_samba 

      Try setting the DNS manually on your console to the Google one (8.8.8.8 and 8.8.4.4)

      Let me know if that gets you in.

      • FStein1860's avatar
        FStein1860
        7 years ago
        Changing the DNS manually worked for me
  • walkingonair80's avatar
    walkingonair80
    5 years ago
    @EA_Blueberry Hello blueberry. I kind of have the same problem except I’m able to enter the lobby but it doesn’t start the match. It just says “loading KC/WE”
  • cmd_1127's avatar
    cmd_1127
    5 years ago

    I have it's not the system it's the game fix it! I've put too much time and money into this game to be screwed over! Fix it!

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