Forum Discussion

7 years ago

Stuck on loading screen, Apex legends wont load. PS4

Sup guys, I've been having this problem for over a week, today I used one of my other Psn accounts, played and everything was fine, once I logged out I had the same problem, it seems like this is hap...

EA_Blueberry

Community Admin

7 years ago

Are you still running into some trouble with this, @Cheesus4?

Have you tried a reinstall of the game and power cycle with the PS4 yet?

Power Cycle

Touch the power button on the front of the PS4 for at least 7 seconds (until the system beeps twice).
Turn it back on after 1 minute. Launch the game.

Jay_samba
7 years ago
Tried everything. From resetting my ip to reinstalling the game, nothing worked. Friend of mine has the same game. When are you fixing this?
- EA_Blueberry
  Community Admin
  7 years ago
  @Jay_samba
  
  Try setting the DNS manually on your console to the Google one (8.8.8.8 and 8.8.4.4)
  
  Let me know if that gets you in.
  - FStein1860
    7 years ago
    Changing the DNS manually worked for me
walkingonair80
6 years ago
@EA_Blueberry Hello blueberry. I kind of have the same problem except I’m able to enter the lobby but it doesn’t start the match. It just says “loading KC/WE”
cmd_1127
5 years ago
I have it's not the system it's the game fix it! I've put too much time and money into this game to be screwed over! Fix it!