Forum Discussion

7 years ago

Stuck on loading screen, Apex legends wont load. PS4

Sup guys, I've been having this problem for over a week, today I used one of my other Psn accounts, played and everything was fine, once I logged out I had the same problem, it seems like this is hap...

EA_Blueberry

Community Manager

6 years ago

@Jay_samba

Try setting the DNS manually on your console to the Google one (8.8.8.8 and 8.8.4.4)

Let me know if that gets you in.

Jay_samba

6 years ago

Hi Blueberry,

I also tried that, also didn't work. I even went to a friends house to see if the network somehow causes problems, but still stuck on the loading screen.

Any other ideas?

Cheers

EA_Blueberry
Community Manager
6 years ago
@Jay_samba

Try restoring the license of the game on your account.

How to restore a license on PS4

https://manuals.playstation.net/document//en/ps4/settings/license.html
- Brogan-NL
  6 years ago
  i have the same problem. game doesnt even shows the respwan animation . just the screen whit apex poster.
  i though i fixed whit reset license and use google dns but nope. pls fix this. even removed the game and reinstall it.
  - scaryashell
    6 years ago
    I'm having the exact same issues. Doesn't even start to load. Just the very first screen it sits on.