Stuck on loading screen, Apex legends wont load. PS4

Here is the list of things I have done:

Rebuilt ps4 database

Uninstalled and reinstalled

Changed dns settings to google

Tested network

Unplugged astro usb and razer controller usb

Hard reset

Entered ALL of the playstation and apex legends ports on my router

Restored licenses on ps4

Apex Legends is the only game that has this problem, of not getting out of the very first apex page, the poster, with wraith, wattson and octane. It just won't get past it. Starting this game can take nearly 30 mins of closing app and reopening. Apex legends is up to date and saved to PS4 internal harddrive. 

I am wondering if anyone else is having this problem? Its a nightmare for when I am streaming.

@diablodaymo 

Let me know of the following:

• Are you not able to connect on both a WiFi and wired connection with your PS4?
• Are you able to login to the game under a different PSN ID?
• Have you tried all connectivity steps here?
• Were there any new games or apps downloaded onto your system just prior to this happening? (Ex: EA Access)
• Are you able to connect after you visit Help.EA.com, log out (if logged in), and sign in using your PSN credentials so it pings our servers?

I’ve had it for idk how long. EA support is no help at all

@GhostFacekilla05 

Have you tried changing the DNS on your PS4?

There were others on PS4 getting stuck at the loading screen for Madden 20 and were able to solve it by switching the DNS. Here's the post.

So I have huge problem I’m level 100 in Apex and I can’t play ranked I play on ps4 and I have huge connection issues. I can’t play with friends unless they join me. Trying to play ranked is a nightmare hell just trying to get into the game is a nightmare please if anyone knows any quick fixes please reply 

I have the same problem. Not only that but crazy FPS drop and textures that don’t load in. My PS4 Pro runs the game worse than my friends regular ps4

@GhostFacekilla05 

Do you see the same results if you play on a wired connection?

@GhostFacekilla05 

Try reinstalling the game on the internal drive and if your PS4 is close to being full on space it helps to clear up space. If textures are having trouble loading that can be traced back to data not transmitting back and forth fast enough or packet loss. Run a UO Trace from the link below (has to be done on a PC/laptop) to see how your connection is reaching our servers. 

Check the following in your router's admin panel:

• Is IPv6 enabled?
• Is there a router firmware update?
• Do you have QoS enabled where gaming is prioritized?
• Open up ports for Apex Legends: https://help.ea.com/en-us/help/faq/opening-tcp-or-udp-ports-for-connection-issues/

Connection Troubleshooting

https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/

I've been having this exact same problem for almost 6 months I've tried every single suggestion watched every video and called ea, I'm uninstalling this game . Ea you need to figure your * out before you release such a faulty product 0/10 absolutely horrible.

@EA_Blueberry  I have actually recently had a very similar issue yesterday and wanted to give you some insight on what exactly happened. I was playing ranked and the game froze. I didn't get a error until I closed the application via playstation console. And the game closed I attempted to reopen the game and it proceeded to freeze and then give me the error again when I closed the application just like before. So I decided to resdowbload the game to see if maybe the files got corrupted. Now it will freeze showing the season 8 launch screen with the orange and Fuze on the screen and that's it. I believe the error is account based not people's networks. The error is a basic game crashed error code that playstation gives people. Hopefully you can see what is going on based on exactly what happened