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I am having the same exact problem on xbox one s. I have tried the same troubleshoot steps along with making sure system is updated. I have also removed saved local game files, performed a hard reset, reinstalled profile..nothing is working and this only started after the season 9 update was installed. I have contacted EA tech support and they only provide Xbox articles from their site to make it appear it may be all on our end but this is a problem with the latest update,. I literally cannot not play the game and enjoy anymore and I have also noticed that when I chose certain characters it gets worse. I am being demolished because in the middle of a fight with anyone my character freezes making it appear I'm taken down immediately. I can't fight up close to anyone so I rely on sniping now just to try enjoy the game. I knew something was wrong after this update happen because even at the character select screen sometimes, it does not display the character you chose or even sometimes I can't chose anyone on my own. Sometimes people in my party name does not show in the character select screen at the bottom nor mines. In Duo's, I'm 90% alone because the game no longer matches me with a second player consistently. I am on the South Carolina data center. I believe there is problems with the update and they also should check their nearby server. I'm close to stop playing until they fix this..I'm hoping they see these problems and respond.
@greensky25, Now that you mention it, I have been having LOTS of character select screens that are bugged. At seemingly random times, it either fails to display the names of the users at the bottom of the screen so I have no clue who's picking, or it fails to display the characters available to choose from (or both!). I've uploaded a screenshot example if anyone cares to see it. As mentioned, sometimes the characters don't display, either, leaving me with no clue what's happening at all!
EDIT: Was able to snag a clip of the completely blank select screen: https://www.youtube.com/watch?v=HiN3s81gLNU. I know it's in another post down below but I wanted to edit this one to keep everything in one place.
I also took some time to upload examples of the stuttering and freezing:
https://www.youtube.com/watch?v=KFrum4UueIY
https://www.youtube.com/watch?v=qciBtC-uZsQ
https://www.youtube.com/watch?v=CPC9K7FdvZw. -- This one is particularly bad. It locks me up for what is around 2 full seconds despite playing the sliding sound the entire time. Not all of them are like this, and this is probably by far the worst I've had. However, one of this magnitude DID occur during a gunfight which caused me to miss the opportunity to capture it. This is only the second of its kind and I'm hoping it's not trending toward the normal.
https://www.youtube.com/watch?v=sPugQAUPcF8
https://www.youtube.com/watch?v=0cgCuiKEGtI
https://www.youtube.com/watch?v=Aax-cVDfz84
- 4 years ago
Was able to snag a clip of a completely blank character select screen. Yet again something else that seems to be happening more and more often: https://www.youtube.com/watch?v=HiN3s81gLNU.
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