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cringe902's avatar
cringe902
5 years ago

Terrible bugs and connection- Genesis event

I’ve been playing terribly because of this event in apex legends and I have checked my connection and settings,which's are fine, so all that I could look up to for this problem is the game itself. My...
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
5 years ago

@cringe902 

Thanks for getting back to me. Can you switch to a wired connection or is your router too far away?

cringe902's avatar
cringe902
5 years ago

My router isn’t far away from my computer.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @cringe902 

    Great! Would you be able to try using a wire then just as a test?

    • marincro51's avatar
      marincro51
      5 years ago

      I have the same problem as him but I can't use the wire internet because the plug in got burned.

      • EA_Aljo's avatar
        EA_Aljo
        Icon for Community Manager rankCommunity Manager
        5 years ago

        @marincro51 

        Unfortunately, I can't help you with that, but a wireless connection should always be expected to experience more lag and disconnects than a wired connection. You could try changing the wireless channel your console uses. That may help some. Also, check to see if QoS (Quality of Service) is available on your router. If it is, make sure it's enabled.

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