Forum Discussion
EA_Aljo
Community Manager
5 years agoThanks for getting back to me. Can you switch to a wired connection or is your router too far away?
5 years ago
My router isn’t far away from my computer.
- EA_Aljo5 years ago
Community Manager
Great! Would you be able to try using a wire then just as a test?
- 5 years ago
I have the same problem as him but I can't use the wire internet because the plug in got burned.
- EA_Aljo5 years ago
Community Manager
Unfortunately, I can't help you with that, but a wireless connection should always be expected to experience more lag and disconnects than a wired connection. You could try changing the wireless channel your console uses. That may help some. Also, check to see if QoS (Quality of Service) is available on your router. If it is, make sure it's enabled.
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