Forum Discussion

5 years ago

Texture Pop in issue Apex Legends

I'm having some terrible issues with texture pop-in, Legends, gun skins, terrain, supply bins, etc the game keeps reloading textures during the match what is really annoying even textures that were a...

EA_Kent

Community Manager

5 years ago

Thanks for following up!

When you have a chance could you grab a DxDiag so we can take a look? You can find more info on how to pull one up over at the EA Help website.

Once you have the file please attach it to this thread. Thanks!

/Kent

NecrunUwU

5 years ago

@EA_Kent

Hello,

As requested I attached the Dxdiag.

I hope it helps thanks.

DxDiag.txt73 KB

EA_Kent
Community Manager
5 years ago
@NecrunUwU

Much appreciated!

When you have a chance can you try starting up your PC in a Clean Boot? I want to see if that makes a difference at all. If there's anything else running on your PC that could be causing this issue that might help us get around it.

For more info on how you can set up a Clean Boot check out the EA Help website. Let me know how it goes when you can.

Thanks!

/Kent
- NecrunUwU
  5 years ago
  @EA_Kent
  nope the issue still persists after trying the clean boot.
- NecrunUwU
  5 years ago
  @EA_Kent I have attached some examples of some of the issues with the texture pop-in.
  - EA_Kent
    Community Manager
    5 years ago
    Thanks for giving that a shot.
    
    I'll forward up these details for a look.
    
    /Kent