Forum Discussion

fabimaru8's avatar
fabimaru8
Rising Novice
12 hours ago
Solved

Unfair ban

Got banned last 4th of june for "gameplay enhancement" but:

a) Never cheated in my life
b) Never used scripts or hardware to gain advantage in my life
c) Never changed any files to weird resolution or lowest gfx like friends of mine have done in the past
d) Never, EVER, cheated in my life

That being said EA rejected every appeal. If this was just a recent account I wouldn't worry to much about it but my account is old, my apex acc is 7 years old, I have a bunch of heirlooms and prestige skins and even have 150 heirloom shards to spend. This not only is unfounded but also unfair. There's no way to contact people, no way to call anyone. They literally don't care or just let ai to handle it all. 

Can someone please for god's sake take a look at my acc? I can't stress this enough but I have never, EVER, cheated in my whole llife.

  • Hey fabimaru8​,

    The EA staff here on the EA Forums can't change a decision made by our terms of service moderation team, nor take a closer look at your account. 

    If you believe the ban was applied by mistake, I can only recommend that you submit a new dispute form and provide as much information as possible to help the dedicated teams perform a new review, if possible.

    I'm sorry I don't have better news to share. Thank you for your patience with this.

2 Replies

  • EA_Claus's avatar
    EA_Claus
    Icon for Community Manager rankCommunity Manager
    8 hours ago

    Hey fabimaru8​,

    The EA staff here on the EA Forums can't change a decision made by our terms of service moderation team, nor take a closer look at your account. 

    If you believe the ban was applied by mistake, I can only recommend that you submit a new dispute form and provide as much information as possible to help the dedicated teams perform a new review, if possible.

    I'm sorry I don't have better news to share. Thank you for your patience with this.

  • They rejected every appeal. I have never cheated nor will I ever. This is so unfair. ea help won't let me do anything. Am I supposed to just accept it even tho I have done nothing wrong? No. I would never settled to accep unfairness and injustice. 

Featured Places

Node avatar for Apex Legends Technical Issues

Apex Legends Technical Issues

Having issues with Apex Legends? Join here to find help with connectivity, performance issues, crashes and more.Latest Activity: 26 minutes ago
40,998 Posts