The game does not load when the audio card is connected

Question

I have an Arturia mini fuse 1 audio card. I've been trying to figure out all morning why I couldn't get past first loading screen (Plus there was no prompt to log in into EA on a first launch). Then I found out from various forums, that the problem may be in that USB Flash Drive was plugged in (Coincidentally, my audio card is being recognized as one). After that I decided to unplug the audio card from the computer and everything worked, no more loading. Issue is, that it's not convenient, because I need to set audio devices for apps again. How can this be fixed?

alliealexandriaa · Answer

I am having this same issue!! I could not for the life of me figure out what was going on. I was stuck on the loading screen for days. Did internet speed tests, reinstalled the game twice, did a DNS flush. No dice. Saw a post about a USB being plugged in and had noticed recently that the Arturia was showing up as a USB flash drive. I have to unplug it every single time i launch Apex.

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The game does not load when the audio card is connected

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