Forum Discussion

6 years ago

Solved

The new event and daily challenges keep vanishing

I have to keep restarting the game and even then, sometimes the event won’t come back after resetting three or four times.

EA_Kent
6 years ago
Hey all.

The patch just went live to fix the Challenge issues, and it's currently rolling out:

Thanks for being patient with us while this was under investigation!

[Marking as solved for visibility]

/Kent

EA_Kent

Community Manager

6 years ago

@Lavvy07 ; @t3ddyt1mm1e

Are you both still not able to play the event at all? Have you had a chance to try shutting down and restarting your system to see if you're able to access it afterward?

/Kent

JungleHomieZ

6 years ago

@EA_Kent I restarted, shutted down, Also reinstall the game nothing helps.

EA_Kent
Community Manager
6 years ago
Thanks for letting me know. We've been seeing some similar reports of issues with the event challenges, and we've sent them up to the team. I'll get this added as well.

/Kent
pajaroloco138
6 years ago
En Ps4 he podido jugar desde ayer. Lamentablemente esta mañana dio el primer fallo y no ha vuelto a arreglarse. Los puntos conseguidos con los retos de ayer desaparecieron restándole 500 por haber completado los 1000 disponibles hasta entonces. Esta mañana ha dejado de funcionar, o al menos ha dejado de estar disponible y cada vez que se accede al pase de evento con las recompensas se rompe. Les adjunto una imagen.
MutleyXOXO
6 years ago
Hi there I an still having the issue with the new event, is there a fix? PSN Dat-OG-Mutley