The second-hand computer I bought can't play apex
After playing for less than ten minutes, the account will be blocked. Many accounts have been blocked, resulting in serious property losses
Forum Discussion
EA_Darko
Community Manager
Community ManagerHey @amz0014 you will need to speak with our TOS team in relation to any ban
If the ban is related to the system then you will need to speak with the seller.
The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/
- Click Contact usat the top of any page on EA Help.
- Select the game that your account was banned or suspended from. If it’s on your whole EA Account, choose Origin.
- Choose your platform.
- Select Manage my account, then Banned or suspended account.
- Fill out any other details below.
- For example, if you picked Origin, it might ask you if you are accessing the game through an Origin Access membership.
- Click Select contact option.
- Sign in to your account that has the ban or suspension, if you aren’t already.
Darko
It doesn’t matter. I contacted the TOS team because I bought a computer, played for under 20 minutes and it got banned. The previous owner admitted to cheating and I informed the team of this and that I got the computer second hand and they closed the matter and said they made the correct choice in banning.
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