Do note that AHQ is not intended for discussing bans, if you have issues with the process and want to share it with the community then I recommend using other social platforms to do so.
If the TOS team decides to uphold your ban then it's most likely a permanent decision.
You are responsible for account security, therefore you should take it seriously.
If you haven't already, resecure your account properly with the use of this article: https://help.ea.com/en-gb/help/account/secure-hacked-ea-account/
Enabling 2FA is also recommended.
