Twitch drops and EA support
First, please check the image. I have attached an image for your reference. As you can see in the image, this Twitch drop is marked as claimed. However, it has not been acquired on the Apex side. My request is to fix this issue.
If it's not possible, I'd like to know why it's not possible.
Sure, feel free to ask your question about the quality of EA support.
Please take a look at the following message.
↓
Thank you for contacting EA Help. My name is Abhishek, and I'll be assisting you today. To help pinpoint the issue and provide the best assistance, could you please clarify your concerns? Additionally, I would like to further assist you, so please provide the following details:
EA account email address
Can you access the email address?
Platform used to access the game
Username (EA ID)
Any error messages (if displayed on the screen) I look forward to your response.