Forum Discussion
EA_Kent
Community Manager
6 years agoIt's definitely strange that it's doesn't happen when you're using your mobile hotspot. When you've got a chance can you try starting up your PC in a Clean Boot to see if that helps at all? If there's something else running on the PC that could be preventing it from connecting that may help.
For more info on how to set up a Clean Boot check out the EA Help website. Let me know how it goes when you've got the chance.
/Kent
6 years ago
@EA_Kent its happening to me as well, i hopped on my pc, there was some origin update and then when i started apex i couldnt get past the first screen, kept saying "unalbe to connec to ea servers"
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