Forum Discussion

DreadShrike's avatar
5 years ago
Solved

Unable to connect after update

Until yesterday everything was fine, and today after the update it says in the server select screen "attempting connection" and "retrieving matchmaking list", and eventually it say unable to connect.

I've tried relaunching the game, i've trying logging out and in from origin, and i've tried the option to "fix" the game in the game library, nothing seems to work.

  • Fortunately we're seeing a lot more people getting in now, can you please try again if you haven't done so in the past few minutes?

21 Replies

  • Me too, I literally can't even get into the game. Last night and this morning I was able to play a few games and then I would get a "Retrieving Matchmaking error" and then it would just keep saying "Unable to connect to EA servers. Please check your Internet connection, make sure Origin is online and try again. See ea.com/unable-to-connect for more information."  but I wasnt able to get in after an HOUR of trying.(Still cant get in)  I did everything, Checked for an update, changed it to EVERY server, restarted my Playstaion. Nothing. All my other games work just fine, CoD, Hyperscape, Rogue Company, etc. Since it happen again this morning I decided to contact the EA Chat and we redid everything I already did so he said to uninstall and reinstall it basically. I did that and I just logged backed on to Apex but this time I cant even play a few games before it kicks me out. I got into the lobby and nothing worked at all. I closed the app and sure enough, same thing. Ive been trying to grind ranked and its so frustrating that Im not able to. I shouldve easily been at D2 today maybe even D1. I hope this gets fixed ASAP. Im gonna be wayyyyyyy behind the ranked scene now since others can still play.