Forum Discussion

4 years ago

Solved

Unable to party with cross platform friends

When I try to play with my friends who are PC players while I'm a console can not join since it show them offline while on their end show they show I'm offline. Unsure why this is happening not due t...

EA_Kent
4 years ago
Hey @Terrem13,

There was an issue last night that was causing problems with cross-play, but it's since been fixed. Are you still running into any problems grouping up with your friends on other platforms?

DaGamingMasta53

4 years ago

@EA_Kent My game is somewhat like that but it says they arent even on my friends list and i cant search their username or anything

EA_Kent

Community Manager

4 years ago

Hi @DaGamingMasta53,

Which platform do you play on?

Wil5oh
4 years ago
I am currently experiencing this issue. I can find their account on my PC, however on his XBOX he is unable to receive the friend request, or appear online.
- EA_Kent
  Community Manager
  4 years ago
  Hi @Wil5oh,
  
  Do you know if your friend has cross-play enabled in his Xbox privacy settings?
  - Wil5oh
    4 years ago
    Yes. He walked me through all his settings while we were in a xbox voice chat. Two days after the problem, I was able to see him on my friends list and it was all as normal. At that time, I was unable to see any of my NON PC friends on the friends list. The following day, I could see the whole list again. What causes this to happen? Neither of us change our settings between games or days.
- keever3542
  4 years ago
  I’m having a problem where I can find my friend and send him a request and he can’t see it or even send me a friend request on his ps4 while I’m on pc
  - EA_Kent
    Community Manager
    4 years ago
    Hi @keever3542,
    
    Do you know if your friend has crossplay enabled in his account privacy settings?