UNABLE TO PURCHASE APEX COINS - ORIGIN APP
This has been going on for about 2 months now. I've been trying to purchase coins but this error pops up and I'm unable to. Me and my partner both have it, we contacted EA support and reinstalled, we...
Forum Discussion
EA_David
Community Admin
Community AdminThanks for the extra info, and yep hopefully this can get straightened out.
check a few other things and a potential workaround, are you using a VPN or proxy? Do you have the option to test with another connection, or to make the purchase via mobile browser?
It may help to have your partner's account name too, if you're willing to DM that to me.
check a few other things and a potential workaround, are you using a VPN or proxy? Do you have the option to test with another connection, or to make the purchase via mobile browser?
It may help to have your partner's account name too, if you're willing to DM that to me.
We used a VPN before but it was long before this issue came up. We don't us a proxy and haven't tried purchasing via mobile browser yet (I never knew you can even do this). We don't have another connection at home other than our neighbors.
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