Hello! I've had apex for a couple weeks now, but due to storage constraints, I had to uninstall it. It said uninstalled, and I can no longer play it, however the Apex folder is still taking up 20GB. If the folder is still there, why can't I play it, and if it's uninstalled, why is it still there. Is there a way to cleanly uninstall it without just dragging the folder into the trash? Thanks!
Community ManagerCan I ask how you uninstalled the game @x_ReanuKeeves_x?
It may be a case that you removed some files but all or it could be that have mistakenly installed or moved other folders into the folder.
You can find all the info about uninstalling games on Origin here: https://help.ea.com/en-au/help/origin/Origin/manually-uninstall-games-on-origin/
Darko
Well I found the problem. My memory failed me and I now remember that I didn't delete the game, it just said it was deleted. I now realize what happened: I moved the game folder out of the install location, and Origin was just looking in the old folder. I fixed the problem by right clicking Apex, and clicking, "Locate Game", and redirecting it to the right folder. Thank you for your response-it jogged my memory! 😃 Thanks again for your time!
Community ManagerGlad to hear that you got it sorted @x_ReanuKeeves_x.
I was going to make a joke about losing your mind, but figure you've already forgotten.
Enjoy your gaming.
Darko
Glad your uninstall issue was resolved.
For the people still trying to play and crashing (even more since update) -- EA_Darko, any new "guides" to help me get more frustrated this hasnt been resolved?
Community Manager
