Forum Discussion

2 years ago

Solved

Unlinking Disabled EA Account Connected to Xbox Account

Hello, I’m having trouble linking my EA account to my Xbox account. I currently subscribe to Xbox Ultimate, which includes EA Play, and I’d like to play A Way Out with my partner. However, when ...

EA_Mako
2 years ago
Hey @juicay,

If this is linked to an EA Account you no longer have access to, it would be best to get in touch with support directly so they can take a look.

If you create a new case here and select Game Support > EA Account > I want to update my EA Account information or I need help logging in to my EA Account, you should be able to get in touch with the support team so they can assist further.

EA_Mako

Community Manager

2 years ago

Hey @juicay,

If this is linked to an EA Account you no longer have access to, it would be best to get in touch with support directly so they can take a look.

If you create a new case here and select Game Support > EA Account > I want to update my EA Account information or I need help logging in to my EA Account, you should be able to get in touch with the support team so they can assist further.

juicay

2 years ago

Yea I click make a case and it just sends me straight to just a page where I cant make a case its just a help page with general answers and fixes and then I go to the make a case through the website and its just an endless loop