Forum Discussion

Ikram_Only's avatar
6 years ago
Solved

Unnecessary banned messages

Hello, I hope your doing well. I started to get banned messages however, I am not banned. I start my game then I can do anything I want in the game but I get banned message after I get connected to the players. Before then I don't get the message. If I am banned I should get the ban message right away as I started the game. It's a bug I suppose. Please help me.

  • Hey @Ikram_Only !

    You should have received a e-mail regarding the ban.

    If you think this ban was applied to your account by mistake.
    You can reach out to the Terms of Service Team to appeal this ban.

    Click here to Contact the ToS Team

    It's not a bug that you get you get the banned message when you want to connect to the lobby.
    That is the moment you connect to the server and is checked if you are on the banned list.

2 Replies

  • Hey @Ikram_Only !

    You should have received a e-mail regarding the ban.

    If you think this ban was applied to your account by mistake.
    You can reach out to the Terms of Service Team to appeal this ban.

    Click here to Contact the ToS Team

    It's not a bug that you get you get the banned message when you want to connect to the lobby.
    That is the moment you connect to the server and is checked if you are on the banned list.

  • Ikram_Only's avatar
    Ikram_Only
    6 years ago
    @Zeelmaekers If that's so why I can easily explore lobby? Players who are on the ban list easily get banned when there on the lobby right away.