Forum Discussion

ninosimper

3 years ago

Solved

UNRECEIVED APEX COINS

I purchased apex coins and never received them. Any idea if they will appear, its been 15 hours since I purchased.

EzyHawk
3 years ago
@ninosimper Please keep in mind that it may take up to a few hours up to a day before any in-game content is visible for you in your account.

If you have yet not received your coins within 24 hours then please contact the support here:
https://help.ea.com/en/contact-us/

Sometimes a restart of your game and/or your device may help.

thestarlord98

2 years ago

I also can't open a case or even send an email to get this same issue sorted.

SBNxSPEARCHUNKR

2 years ago

I purchased a $99 apex coin pack and then a $59 apex coin pack. The $59 came thru to the account instantly but it’s been almost 3 days and I have not gotten the $99 one. I check my bank and both have gone thru and are not holding anymore. Would be nice to get them so I can get this skin pack before they go away.