Forum Discussion

Freak0Ric0's avatar
6 years ago
Solved

untrusted file system

I used the Origin launcher application to change the language interface for Apex Legends from English to Japaneese and within 1 minute switched back to English.

Ever since that language switch I have been getting a popup message "Untrusted system file (C:\Windows\System32\amdihk64.dll" From Easy Anti-Cheat. This happens everytime I exit the game.

I have tried reparing and veryfing the game files using the Orgin options. And I have run a sfc / scannow in command prompt and restarted my pc. So far nothing has worked.

How do I fix this problem?

  • @Freak0Ric0Edit: For anyone else also having this issue, I have found a solution to this problem. The file mentioned is an AMD dll file that was released unsigned by the supplier during a GPU driver update. (https://www.amd.com/en/support/kb/release-notes/rn-rad-win-19-7-1).

    Apparently this can be flagged as suspicious by the anti cheat software.

    The fix for me was to uninstall the drivers completely, and update to the recently released driver 19.9.2

    I hope it works for others too.

4 Replies

  • @Freak0Ric0Edit: For anyone else also having this issue, I have found a solution to this problem. The file mentioned is an AMD dll file that was released unsigned by the supplier during a GPU driver update. (https://www.amd.com/en/support/kb/release-notes/rn-rad-win-19-7-1).

    Apparently this can be flagged as suspicious by the anti cheat software.

    The fix for me was to uninstall the drivers completely, and update to the recently released driver 19.9.2

    I hope it works for others too.

  • EzyHawk's avatar
    EzyHawk
    Hero
    5 years ago
    @Fudanshi03 As mentioned above Freak solved this by updating his drivers to the latest version.

    Could you please verify that your drivers are all up-to-date and that you do not have any updates for your OS?
  • I'm facing this issue after the season 8 update and whenever I start a match, the game crashes and this error pops up. I've tried updating the drivers and every other solution provided on other platforms but I still face this same issue. I need help