Forum Discussion

7 years ago

Untrusted system file (untrusted system file (c /windows/system32/igdumd64.dll)

I downloaded the game yesterday, and I keep trying to play it but I just get "untrusted system file (c /windows/system32/igdumd64.dll)" after easy anti cheat, I looked it up and watched some videos t...

EA_Blueberry

Community Admin

7 years ago

@sirpuffalot23

If you're on PC including a DxDiag to this post will be exceptionally helpful when we have to perform PC troubleshooting.

Have you seen our Community Crashing Guide yet?

https://answers.ea.com/t5/Technical-Issues/Community-Crashing-Troubleshooting-Guide/td-p/7447308

sirpuffalot23

7 years ago

its not letting me submit the doc in here. ugh!!!

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7 years ago

Forum Discussion

Untrusted system file (untrusted system file (c /windows/system32/igdumd64.dll)

Featured Places

Apex Legends Technical Issues

Community Highlights

How to get help with missing packs, coins, or content in Apex Legends?

What to do if your Apex Legends account got banned or suspended

Do Not Unlink Your EA Account

Community Crashing Troubleshooting Guide

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