Forum Discussion

6 years ago

Update 1.12 ps4

Been crashing after latest pach will not let me load properly into game as soon as laoding screen starts the blue screen stating error code comes up

EA_Blueberry

Community Manager

6 years ago

@thekingnat546

Does it still happen after power cycling your console? We've seen some reports like this on PC but once the client was restarted it was fixed. Let us know what happens.

Power Cycle

Touch the power button on the front of the PS4 for at least 7 seconds (until the system beeps twice).
Turn it back on after 1 minute. Launch the game.

thekingnat546
6 years ago
Yes it still happens but not befor timing out of lobby
- EA_Blueberry
  Community Manager
  6 years ago
  @thekingnat546
  
  Try restoring the license first. If that doesn't pull through it might be worth reinstalling the game. There may have been some error during the download.
  
  Select (Settings) > [Account Management] > [Restore Licenses].
  
  Is this the error you're getting? https://www.playstation.com/en-gb/get-help/help-library/error-codes/ce-34878-0/