Forum Discussion

4 years ago

Solved

Update stuck in Verifying Game Files

------------------ UPDATE ------------------

THE FIX --> Uninstall Origin and then reinstall it. This fixed it for me.

The Update is stuck in Verifying Game Files. It says it is downloaded but I cannot play. It shows Apex Legends Complete with Green Check on Origin. I go to play and it does a Verify Game Files and then this infinite loop just goes over and over and over.

I have logged out, shut down, restarted, nothing has worked.

-OkzYDakzY-
4 years ago
I uninstalled the origin client and re-installed it, now it seems to work.
Maybe you can try:
1. De-install origin client via Windows System Settings.
2. Download the client again from here: https://www.origin.com/deu/en-us/store/download and re-install it
Important: You need to re-install the origin client, not the apex game.

74 Replies

A1mMee
4 years ago
@EA_Aljo That doesnt work for me, i have tried that twices now still stuck on verifying game
EA_Aljo
Community Manager
4 years ago
@A1mMee

I'm sorry, but I don't have anything else to suggest. There are multiple suggestions here as well as in this thread on the FIFA forums. Hopefully, one of those will help.
alvssaisabel
4 years ago
I tried your "fix" and it still isn't working for me. I don't know what to do anymore!
EA_Aljo
Community Manager
4 years ago
@alvssaisabel

An advisor may have some other suggestions. To get in touch with one, please try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. You can also go to facebook.com/eahelphub to get in touch with support. They'll look into this for you. Thanks!