Hi, I have a problem with email verification. I bought an EA Play account and when verifying the email in the game, the verification email is not mine. Is it possible that my account has been hacked? Can you unlink my EA account from my PS5 account? This email an*****@gmail.com is not mine. Thank you for answer.
Community ManagerHey @vencacze89
You mentioned that you have bought that EA Play account. Was this account created by someone else or do ju just mean that you have purchased EA play membershp on the account and your email has been changed by somone?
If you suspect that your account was compromised please contact our support team, so we could help you secure your account.
I am also having an issue verifying my email. I am using the same email I have been using for all my EA games and it's not sending a code to that email it's saying that it's a duplicate email and to use a different one
Hello,
I dont know where the problem happened but after purchasing EA Play i cant verify my e-mail .
The e-mail that requires verification is Not mine.
So Someone had to change him. I purchased an
EA Play account and cant use it.
I am sorry for my english
I am using translator
thank you for answer
Community Manager@k11-Scorp1onz89 You must contact our live support team
via chat in order to verify your account. Once you reach out to us, our team will assist you in securing your profile. You can follow this link.
