Forum Discussion

Roflmywfl's avatar
Roflmywfl
7 years ago

Voice chat not working xbox

Playing apex and my voice chat does not work either way with the squad . I cannot hear them and they cannot hear me. 
EA_Atic's avatar
EA_Atic
Icon for DICE Team rankDICE Team
7 years ago

Hey everyone,

What settings is everyone using in game for voip and sounds?  (screenshot of this would help)

What headset are you using? 

Have you tried a power cycle and then started the game up? 

How to power cycle on Xbox:

  1. Turn off the Xbox One console by pressing the Xbox button  on the front of the console for about 10 seconds until it shuts down completely.
  2. Unplug the console's power cable. Wait 10 seconds.

    Important Be sure to wait 10 seconds. This step resets the power supply.

  3. Plug the console power cable back in.
  4. Press the Xbox button  on your console to turn on the Xbox One.

/Atic

apotheosis415's avatar
apotheosis415
7 years ago

No luck. Doing this overly general fix is not the fix for this issue.

Destiny 2 and other games work just fine. Yours does not. 

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