What to do if I'm banned

dear mako, 

why do I only get a Ai made reply from the tos? I ask them question and deliver them effidence that I am not cheating and I still get an ai reply every single time. Is this how you treat customers?

MickeymuisNLYT​ 
These are all reviewed unless it's reached the point where they mention not to expect further responses, though you wouldn't have reached that point after a single appeal. You're absolutely welcome to create another appeal.

An appeal does not automatically result in the account being unbanned, rather it's just a request to have the Terms of Service team take another look at our records and logs of what took place. A new appeal will have a different person on the team review the evidence separately from the previous investigation. That will help make sure something isn't just being overlooked by getting another set of eyes to look things over for you.

I placed an appeal and they completely ignored what I said and still have me banned. Everywhere I read they say that they don’t even check the appeals. I never had trouble with ea but this is completely unfair.