Forum Discussion

VeavB's avatar
8 months ago
Solved

When I start apex it appears white screen

I just reset my computer and downloaded all windows updates and nvidia drivers but when I start apex it comes with a white screen and game sound in the background help is needed. I uninstalled and do...
  • EA_Illium's avatar
    8 months ago

    Hi @VeavB 

    If you haven't already can we give the following a try?

    1. Run the System File Checker tool, then Check for Windows and GPU updates
    2.  Repair the game files in the EA app. Go to the Library and find your game. Click the Manage icon, then click Repair.
    3. Clear EA App's Cache (Top Left Menu > Help > App Recovery)
    4. Check if any background applications are stopping the EA app or your game.

    Cheers!