Forum Discussion

agoodtom's avatar
1 year ago
Solved

Why does ea always accept my money and not issue gold coins?

After I paid the balance of steam and bought two 1000 gold coins and two 500 gold coins, I was only given one 1000 gold coin and one 500 gold coin! ? Where did the rest go?
  • EA_Pulsar's avatar
    1 year ago

    Hey @agoodtom 

    If it has been more than 24 hours since your purchase, I recommend trying a basic troubleshooting step first. Please restart your device and log back into your account to see if it resolves the issue. You can find the full list of troubleshooting steps here.

        

    If the problem persists afterwards, you should contact our live support team  

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