Why my Apex account has been reset
Can you help me. I didn't play for a long time but now I will come back to play this game, but my account has been reset everything.
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I have for the past 4 hours the same thing over and over again apparently none of my detail's match the details they have including IP address everything it's been an absolute disaster
I logged in to apex on 13th july 2024 no problems. I go on today to see my account says it's linked with another user and boom everything is gone.
Ive battled support for 4 hours I've given them my address my last 4 digits of my card my gamer tag my last purchase my date of birth absolutely everything for them to say they cant verify me because it's incorrect nothing has changed the account no longer exists to me it's like someone's gone into it and deleted it they try and send me verification codes nothing comes through to me no matter how many times I send my email over I've lost all my purchases my progress and everything and after 4 hours of going in circles I've got nothing
What the hell is going on
@Jadiboots im having about the same problem but this is the only place ive found who are you contacting for help and have you made progress?
No progress at all I spent 4 hours in chat support for EA who couldn't verify me since this my Facebook was also hacked and disabled so I reckon it's linked some how I can't think of any way else I can prove who I am seeing as I've given them everything else
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