Won’t give me ea account login on apex legends

Well the Twitch skin came today but you still can't ☹️ 

https://twitch.amazon.com/prime/loot/apex?ref_=SM_OM_APEX_CRWN 

well i know this is a week ago (what i mean a week ago is these posts) but still I logged in to apex but you still can't do it

Unless they won't update or do something to the console versions of the game us can't get the skin then