XBOX Matchmaking taking too long
Team, i sometimes need to wait for more than 20 min just get in. Matchmaking is severely broken. It shows 30 people in and all of a sudden it resets to 01 and starts-over. This happens multiples time...
Forum Discussion
EA_Blueberry
Community Manager
Community Manager@Batedmetal264
I just noticed your other post I responded to and merged them together. Can you let me know if these steps below help speed up matchmaking for you?
Power Cycle the Console
- Turn off the Xbox One console by pressing the Xbox button on the front of the console for about 10 seconds until it shuts down completely.
- Unplug the console's power cable. Wait 10 seconds.
Important Be sure to wait 10 seconds. This step resets the power supply.
- Plug the console power cable back in.
- Press the Xbox button on your console to turn on the Xbox One.
Clear Mac Address
- Clear the MAC Address: From the Xbox dashboard select Settings>All Settings>Network>Network Settings>Advanced Settings>Alternate MAC address>Clear, then restart your Xbox.
Reboot the Network
- Unplug the modem/router power for about 5 minutes to refresh the network. A fresh connection can help clear up most basic connectivity issues.
HI, This solution did not work. I waited again for more than 10 min before i gave up. Not sure its the server or we didn't have enough players. Plz provide a new solution. THX
- EA_Blueberry
When you launch the game let the menu go idle until the option to check the data center appears. Are you on a WiFi network? We have some recommended steps in the link below that helps out most players experiencing connection trouble.
Basic Connection Troubleshooting
https://help.ea.com/en/help/faq/connection-troubleshooting-basic/
I tried this still not working. Unable to get a game for more than 10 min. Sometime I have to wait for 20 min. Happening everyday. cleared cache, network data, restarted xbox. Still nothing. Everyday I'm facing this issue.
Team, i sometimes need to wait for more than 20 min just get in. Matchmaking is severely broken. It shows 30 people in and all of a sudden it resets to 01 and starts-over. This happens multiples times for a single gameplay session. Its happening right now especially after 23:00 (IST), I can never get into a single game. Just shows 18 players in queue and goes to 30 and comes back to 4.
This is disappointing and I'm about to give up.
Community Highlights
- EA_Blueberry7 years ago
