Community ManagerSorry to hear it's crashing on you, @lexxohhh. Let me know if these steps below help out at all.
Power Cycle
Important Be sure to wait 10 seconds. This step resets the power supply.
Clear Mac Address
*Make sure you do not have anything plugged into your USB slot that isn't normally designed for there like a hard drive or controller*
If those steps above do not fix it, I recommend reinstalling the game. The game files may have been corrupted from the installation or during an update.
It’s March 17th of 2020 and I have not been able to play apex for 5 days. Every time I load into a game I either won’t be able to land or as soon as I land it will disconnect me from the EA servers. I have tried every possible troubleshooting fix and nothing works. It’s a free to play game but I’ve spent money and it’s frustrating not being able to play
@TrumpDabs5656 Not related to this threads issue and you should have created a new thread.
But please give me the following info:
1: Verify MS/Ping to the server in game or here: https://gameserverping.com/apex
2: Internet speed
3: What OS / Build do you run?
4: All drivers updated?
5: Any 3rd party software running like Anti-virus, discord etc?
6: do you or any other member in the household watch youtube, streams or downloading while playing?
7: Have you tried to repair the game or clear game cache, Read this to know how: https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/
8: Have you tried using a public DNS to see if this resolve the issue?
Community Manager
