Hi there, @TKTcocolokoBOY
This is an issue we're aware of and investigating. Apologies for the frustration! We're working to get this resolved as soon as possible.
*marked as solution for player visibility - [EA_Barry]
Community AdminWhile we have had general assertions that TS steps have been taken, I just want to clarify that checking for NAT issues is something not to be skipped over.
Past this wonder on some of the Xbox settings, can I check you've reset the audio settigns, you'll find the option in a menu at Settings > General > Volume & audio output.
I also wonder if setting up your audio again will help, and/or what your chat mixer settings are. I also wonder if audio is set to come out of headset, speakers, or both.
Also I wonder, it's a bit of a long shot, but if you have access to a friend's system, can you play a match on that -or even just try opening the message like in your test- and see if you still get the same issues.
It is worth noting that this bug has been resolved as part of the Season 14 patch, which contained improvements and fixes to VoIP for Xbox users.
Community Manager
