Forum Discussion

6 years ago

Year 2020 - Apex Legends Still Has Silent Crashes

Just like the title says. I have seriously done eVeRyThInG that I have come across to try and get this game to not crash! my current setup: CPU: 9700k GPU: 2080ti Mobo: Asus Z-390 E-Gaming RAM:...

EA_Atic

DICE Team

5 years ago

@dunbelonghere @McMiintz Can you add a Dxdiag so we can see what hardware and drivers you have?

/Atic

dunbelonghere

5 years ago

@EA_Atic sure, please find the attached. Thank you.

DxDiag.txt118 KB

EA_Atic
DICE Team
5 years ago
When you reinstalled windows did you save any windows files or game files with APEX including cache? @dunbelonghere

/Atic
- dunbelonghere
  5 years ago
  @EA_Atic I installed a fresh origin client, then installed Apex Legends from scratch. And everything has been great until it wasn't, it just began to crash silently. I see those in the dxdiag file I shared:
  +++ WER9 +++:
  Fault bucket , type 0
  Event Name: APPCRASH
  Response: Not available
  Cab Id: 0
  Problem signature:
  P1: R5Apex.exe
  P2: 1.0.0.0
  P3: 60b147c8
  P4: R5Apex.exe
  P5: 1.0.0.0
  P6: 60b147c8
  P7: c000001d
  P8: 00000000001fc6c0
  P9:
  P10:
  It's probably related to those silent crashes I've been having.
  - EA_Atic
    DICE Team
    5 years ago
    Do you have gdrive or Onedrive saving anything on your PC or similar programs. @dunbelonghere
    
    /Atic

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