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CorkTree's avatar
2 years ago
Solved

Yet another post about Apex account being wrongfully banned.

I have a day 1 account for apex and I was banned a few days back. 2k+ hours and who knows how much I spent over the years on skins. Just an average player who rarely talks in game and just sporadically play public games with a super average kda. And they somehow banned my account, I didn't even play for a week or 2. Get on and boom somehow banned loading into a game???  I have AMD Radeon video card so many that triggered something as I have been seeing a trend of AMD gpu being flagged and banned. Sent in 3 appeals to why I was banned and explained the situation. No response or even a helpful follow up of any kind. Its frustrating cause this is the only time I have ever gotten banned from a EA game. And I'm 31 years old been playing EA games since like 8 years old. most likely have spent thousands across different genres of titles across the years. It is really sad cause Apex is going down hill fast and this is how they treat the loyal players/customers who actually want to play and support there game. its a disrespectful slap across the face. If this doesn't get resolved I am done with anything related to EA ever again. They lost a gamer for life. To be a big company as EA is, and not understand what is going on to there own anti-cheating system is laughable. Looks like this has been ramping up over the months since October where more and more people are getting wrongfully banned. 

  • Hi there, @CorkTree 

    We're not able to help with banned accounts over Answers HQ. For more information on bans, as well as instructions for disputing them, please see the instructions here. Thank you.

2 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hi there, @CorkTree 

    We're not able to help with banned accounts over Answers HQ. For more information on bans, as well as instructions for disputing them, please see the instructions here. Thank you.

  • I know, ill send in another appeal and pray I get helped.  I'm just letting others know of these random bans that have been going out recently from Linux users to AMD gpu users getting banned.