Forum Discussion
24 Replies
- ElliotLH1 year agoHero+@PITA4858 That's a pity, but it was a long-shot.
I think at this point you might need to open a case at help.ea.com. - PITA48581 year agoSeasoned Rookie@ElliotLH That’s my plan. Kind of weird that nobody else seems to have had the same problem.
- ElliotLH1 year agoHero+@PITA4858 It is a bit, but it might be that someone with the same problem didn't post here or something like that. Hopefully EA Help can sort out what's happened on the backend easily enough.
- PITA48581 year agoSeasoned Rookie@ElliotLH So I went to EA help and they couldn’t find anything to fix the problem but created a case number and that it would be further investigated. Under profile, overview everything is up to date but move over to stats and it’s old info. Go figure.
- sk1lld1 year agoLegend
@PITA4858 wrote:
@ElliotLHSo I went to EA help and they couldn’t find anything to fix the problem but created a case number and that it would be further investigated. Under profile, overview everything is up to date but move over to stats and it’s old info. Go figure.I'm sorry it didn't help, hopefully the escalated case number will find something.
G.L.
- ElliotLH1 year agoHero+@PITA4858 Fingers crossed that it does get resolved after the escalation or self-resolves itself. Keep an eye on the case and let us know if you get any updates - it might help someone else in the future.
- RanzigeRidder21 year agoLegend
@PITA4858Very strange. But if your stats under profile in game are up to date I doubt EA will be able to help. Seems the issue is at the site of TRN in that case.
Perhaps contacting them here might work? https://tracker.gg/support/website/bf2042
- PITA48581 year agoSeasoned Rookie@RanzigeRidder2 That’s the weird part, the stats are up to date in my profile under the overview section but not under the stats section. One would think they were just part of each other. I tried Tracker earlier to no avail, although I did get them linked back to my PS account. I had to do some permissions. Ill keep trying. I believe it’s a game issue.
- RanzigeRidder21 year agoLegend@PITA4858 That's indeed very weird. In that case EA is the correct route to address the issue. Fingers crossed they find a solution.
- PITA48581 year agoSeasoned Rookie
So here is the latest with my stats. I talked with EA they say they keep track of the stats and since they are not being populated by PS it’s a PS in game issue. So I talked with PS and they can’t find a problem. Thinking it’s a game software issue I put my stats in the cloud, deleted the game, got a new game downloaded from PS and downloaded my stats back from the cloud. So I played a game checked my stats and no change. WTF, im not giving up though.