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modysh7681's avatar
modysh7681
Newcomer
5 hours ago

Refund Request – Accidental In-Game Purchases

Hello,

I accidentally made 10 in-game currency purchases in Battlefield.

The total amount charged was $1000.

These purchases were not intended, and I have not used the in-game currency.

I kindly request a full refund for all related transactions.

Please let me know if you need any additional information.

Thank you.

1 Reply

  • Hi modysh7681​,

    You'll need to raise this with EA Help, since they handle refunds (they can't be provided here as nobody has access to the payment system). If you use the "Contact Us" button at the end of the guide below, you should be able to create a case or have a live chat. 

    https://help.ea.com/en/articles/orders-and-rewards/refunds/ 

    Just to let you know, purchases of DLC or in-game currency usually aren't refundable, but they may be able to make an exception in this case. 

    Best of luck getting it resolved.

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