Why on earth im not able to refund from sony

Question

I just dont understand they dont give my money back!!
The game is a total trash specially compared to bf1.im on ps5 and cant get in a single match without crossplay.tired of dying against pc players every second by snipe or a chopper or god da*mn space ship flying above me.in 128 mode the only thing i do is running for an hour to reach an abjective and die.i have tons of reason including technical problems to get a refund.sonys refund policy is *.ea has to explain it to them so maybe the will accept our request

(removed profanity, keep it PG on the forums) - Atic&nbsp;

united_we_ride · Answer

@falcon-9279unfortunately without knowing your countries consumer law.
Afaik they really don't have a whole lot of obligations in the USA if that's where you are. I'm not a lawyer so I can't give legal advice, but I can say if you are 100% on wanting the refund from whomever you purchased BF2042 from, then there will definitely be hurdles, but I firmly believe that it can be achieved with pushback. for example i just spent the last 10 minutes in a portal official conquest match completely alone, no-one joined and there are no bots.

What I'm saying is the only option is to give Sony no option but to refund the purchase, collect proof of the technical issues and general consumer distaste for the game and continue pushing.

Unfortunately you will have to unleash your inner Karen.

llamawithkatana · Answer

@falcon-9279 well,1. it is Sony so good luck with this one. They care about you even less than EA.2. Even return policy doesn't cover matchmaking issues. They might but then see 1.

united_we_ride · Answer

@LlamaWithKatana Depending on which country falcon-9279 is based in return policies don't mean crap against commercial law, of which fair trading practices and consumer guarantees are a large part of. They have definitely been breached in my country and a refund can be requested and must be given.

falcon-9279 · Answer

My account region is us.i tried to explain but they just repeat the same thing like bots: unfortunately you can only request if you haven't played the game in 14 days.i wonder how should i be aware of the games problem if i dont install it.i literally dont know what to tell them.if you have any suggestions let me know

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Why on earth im not able to refund from sony

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