Forum Discussion

kompete's avatar
kompete
4 years ago

2 Different Accounts cannot play on same Internet line?

My brother purchased the game on Xbox and plays on Xbox. I purchased the game on Origin and play via PC. We are connected to the internet via the same high speed modem/router.  However when both of ...
technical issues
EA_Leeuw's avatar
EA_Leeuw
Icon for Community Manager rankCommunity Manager
4 years ago
Hey @kompete,

Sorry to hear that you're having issues with playing BF2042 at the same time.

Are both of the accounts connected to one and the same EA account by any chance? As in you play BF2042 via an Xbox account that is connected to the same EA account as where BF2042 for PC is being played on simultaneously?
kompete's avatar
kompete
4 years ago
@EA_Leeuw Hi and thanks for responding.

Our accounts are completely separate - I have an EA account and purchased my game via Origin and play on PC; my brother has a Xbox account and purchased his game via Xbox and plays on Xbox.
  • labtud's avatar
    labtud
    4 years ago

    you need to google port fowarding, this has been a issue with battlefield for a very long time. 

    I cant remember what port needs to be forwarded in your router but there is no other way round it, i had the same problem back in the bf4 days.

    If you google "BF4 port forwarding two accounts" it should bring up a load of threads about it, If i get in early tonight ill see if i can dig some out. 

    • DeniedMercy's avatar
      DeniedMercy
      4 years ago

      Here's a link to portforward.com wich contains the specified ports you need to forward.

      https://portforward.com/battlefield-2042/

      Or a copy pasta if you don't trust links on the internet 😉

      Battlefield 2042 - Xbox Series X

      • TCP: 3074
      • UDP: 88, 500, 3074, 3544, 4500

      Battlefield 2042 - Playstation 5

      • TCP: 1935, 3478-3480
      • UDP: 3074, 3478-3479, 3659, 14000-14016

      Battlefield 2042 - Xbox One

      • TCP: 3074
      • UDP: 88, 500, 3074, 3544, 4500

      Battlefield 2042 - Playstation 4

      • TCP: 1935, 3478-3480
      • UDP: 3074, 3478-3479, 3659, 14000-14016

      Battlefield 2042 - PC

      • TCP: 5222, 9988, 17502, 20000-20100, 22990, 42127
      • UDP: 3659, 14000-14016, 22990-23006, 25200-25300

      Battlefield 2042 - Steam

      • TCP: 5222, 9988, 17502, 20000-20100, 22990, 27015-27030, 27036-27037, 42127
      • UDP: 3659, 4380, 14000-14016, 22990-23006, 25200-25300, 27000-27031, 27036
  • EA_Leeuw's avatar
    EA_Leeuw
    Icon for Community Manager rankCommunity Manager
    4 years ago
    Hey @kompete,

    I did not mean that. I meant that your Xbox Gamertag where you play Battlefield with is also connected to the PC EA-account persona where you play Battlefield with? You can check this via https://myprofile.ea.com or via our Live Support via https://help.ea.com/contact-us.

    If it is the case that they are connected to the same accounts, it is very normal that you can not play simultaneously on the same EA account, because this is sadly not possible. Only one platform account connected to the EA account can be used at any one time, if it is about the same game.
    • kompete's avatar
      kompete
      4 years ago
      @EA_Leeuw Hi. Sorry I don’t know how to put this other than the accounts are completely separate in EVERY single respect. The only thing that’s the same is that we live in the same house and plug into the same router/modem. And as I said we have played other multiplayer games like Fortnite with separate accounts without any problems.
      • EA_Leeuw's avatar
        EA_Leeuw
        Icon for Community Manager rankCommunity Manager
        4 years ago
        @kompete, so you are 100% certain that your Xbox account where you play Battlefield with is not connected to the EA Origin account for PC where you try to play Battlefield with simultaneously?
        If you are certain of that, it is indeed most likely the case that there's an issue with your local network which is preventing you from playing the game simultaneously. I see that DeniedMercy has a nice worksheet posted with possible ports that can be forwarded to see if they fix the issue for you.
    • wardogs158's avatar
      wardogs158
      4 years ago

      This is my issue. I have two games linked to one EA account. Is there any work around for this?

      • EA_Leeuw's avatar
        EA_Leeuw
        Icon for Community Manager rankCommunity Manager
        4 years ago
        Hey @wardogs158,

        Do you mean two different console accounts linked to one and the same EA account for Battlefield 2042?

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