48 hrs still cant join Error code: 1:4688822970:1502I:-1057125876O:0B

Try to play BattleField 2042 and receive this error. I have not been able to play this game or the beta since I bought it. I actually made a post about this issue already with no resolution of the issue and it seems the post was taken down. I have already tried all of the fixes listed in the FAQ with no improvement (https://help.ea.com/en-us/help/faq/problems-playing-online/). 

What I've Tried:

Everything listen in the FAQ (https://help.ea.com/en-us/help/faq/problems-playing-online/)

Restarting

Reinstalling BF2042

Hard uninstalling and reinstalling Origin (https://help.ea.com/in/help/origin/origin/manually-uninstalling-origin/)

Updating my network drivers

Updating BIOS

Updating Windows 10

Installing and Updating Windows 11

DNS Flush (https://support.pearson.com/getsupport/s/article/Reset-an-Internet-Connection-Flush-DNS)

Use of the Google DNS in IPv4 and IPv6

Running all programs as administrator

Installing the EA app and launching the game from there

Restarting Modem and Router

Resetting Connection settings to factory settings

Hard resetting Modem and Router

Using a Wired Ethernet Connection (already have been)

Closing all origin and EA background processes with Task Manager

Setting Orgin to Automatic (https://www.youtube.com/watch?v=cAyD-4ifO10)

Setup:

Aorus Z3900 Ultra

Zotac RTX208 TI

Samsung 870 EVO

16GB RAM

Netgear CM2000 Modem

Asus AX5700 (RT-AX86U) Router

And my ISP is Comcast

Any questions or suggestions would be appreciated. Thank You

Hi @AK74x770, 

There are some things we can try which may help with the error you've been seeing. 

First, can you try running through the basic connectivity troubleshooting steps from the EA Help website to see how that goes? If you're still having any trouble after that please let me know. Thanks! 

Tired all applicable steps still no solution. While having highly anticipating the release of this game and money spent I hope you and your team can track this down for us

@AK74x770 

Thanks for giving it a shot!

Can we also try setting a different DNS on your Xbox to see if that makes any difference? You can change the DNS using the steps below: 

1. Open your Xbox Settings

2. Select All Settings

3. Select Network

4. Select Advanced Settings

5. Select Change DNS Settings

6. Choose Manual

7. Enter 8.8.8.8 as the Primary DNS and 8.8.4.4 as the Secondary DNS. This is the public Google DNS, but I've heard a few people say that using the public Cloudflare DNS can also help (Primary DNS: 1.1.1.1). 

8. Save the changes

Let me know if you're still running into any connection errors after that. Thanks! 

While I an now able to log in for short periods of time. I am 100% positive it is not an issue on my end I have tested everything on multiple consoles to include different a ISP if I dont get the code in the start of the thread I receive numerous others see attached

While I an now able to log in for short periods of time. I am 100% positive it is not an issue on my end I have tested everything on multiple consoles to include different a ISP if I dont get the code in the start of the thread I receive numerous others see attached

I'm in the same position. Kind of random but have you used a different router and modem when you changed ISP? Strangely enough, whenever I try to Port Forward (which breaks my router for whatever reason) I do get a different error code. 

I’m getting this same error. But it only seems to be with my profile. When I switch to another profile on the same console it plays no problem. Maybe it’s an account issue or ea account issue?!? Not something with the game application or the servers. 

Here is a DxDiag ran after a clean boot

Hi @XxItsYaBoyJrxX, 

There aren't any bans or restrictions on that specific account, right? 

@Striker51z 

What has been happening when you port forward your router? Is it just not connecting to the internet at all?