Forum Discussion

JackKnifeKennedy's avatar
JackKnifeKennedy
Seasoned Newcomer
1 month ago
Solved

Account Banned after compromised Appeals Denied Despite Proof Of Hack

Hello Hopefully EA Community Managers, I'm writing here honestly as my last resort to request a manual person and not a computer or AI to re-review of my case. My EA account was recently compromised,...
  • EA_LunardustCat's avatar
    1 month ago

    I’m sorry to hear about what happened.

    Please note that Community Managers are not able to assist with ban appeals or account action reviews through the forums. These cases must go through the official appeal process.

    In this situation, it may be worth submitting another appeal and including as much information as possible to demonstrate that your account was compromised during that period.

    A separate appeal will be reviewed by a different member of the Terms of Service team, so providing any relevant details or evidence may help them better understand the situation.

    Thank you for your understanding.

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