@EA_Leeuw wrote:
Update Aug. 2, '23:
Big thanks for providing us with all the examples/reports! You're all truly amazing. We'll be sharing these reports with AT&T & AWS in hopes they can pinpoint the root cause of the issue.
For now, we don't require any new diagnostic results. If that changes, rest assured, we'll keep you informed.
And if there are any updates to share with you, we'll make sure to do so promptly!
- EA_Leeuw
Edit:
Just wanted to add that while the Battlefield Comms Twitter channel just released this tweet, this is not related to the AT&T issue that this thread is about.
Update Aug. 3, '23:
Just wanted to share the following Battlefield Comms tweet.
Please keep in mind that this thread is about the "Unable to load persistence data" error, with AT&T as your ISP, only.
For general "Unable to load persistence data" - Season 5 errors and troubleshooting, please take a look at this thread.
The two issues behave separately. The AT&T issue results in the "Unable to load persistence data" error message while you're booting the game, on the "Connecting to servers" screen, not while trying to matchmake into a specific mode or playlist.
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