So after four months the problem is solved for me using these steps.
*** ***** **** on EA developers.
Thanks for attaching the DXDIAG report straight away. It helps.
Something is up with your audio software. Notice "NahimicSvc32.exe" in the Diagnostics section at the bottom of the DXDIAG report.
It could be your Insider Preview version of Win11 causing the issue. I suggest you use a general release.
Also, running this game with a GTX 1080 and 3 monitors seems kind of iffy. Try using one monitor.
Thanks for your reply.
I uninstalled and installed the audio software, however nothing changed. Furthermore, I tried launching the game without an audio software, but with no success. I did an error report with an ID e699ee22-ee21-4b11-b2c9-e615633850aa
All other games are running smoothly.
Same thing happening for me:
Product: Battlefield 2042
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number Nvidia 3070 FE (1 monitor)
Enter RAM memory size in GB 16GB
Are you using any software with an overlay? No
Which part of the game is the issue happening in? Multiplayer (specifically at launch of game)
Which part of the mode? Any mode
Please select your region US
On which server did this happen?
When did this happen? Today (2/11/2024)
Summarize your bug The game cannot launch, it crashes and a crash report handler window pops up.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? I can send the crash report, if you tell me where and how.
What happens when the bug occurs? The game cannot launch, it crashes and a crash report handler window pops up.
What should be happening instead? The game should start.
And here is the .dmp file when opening it with WinDbg tool that opens .dmp files.
Loading Dump File [C:\ProgramData\eaanticheat\Crashdumps\PACKER_2524984_14408.dmp] User Mini Dump File: Only registers, stack and portions of memory are available ************* Path validation summary ************** Response Time (ms) Location Deferred srv* Symbol search path is: srv* Executable search path is: Windows 10 Version 26052 MP (16 procs) Free x64 Product: WinNt, suite: SingleUserTS Edition build lab: 26052.1000.amd64fre.ge_release.240202-1419 Debug session time: Sun Feb 11 20:46:50.000 2024 (UTC - 5:00) System Uptime: 0 days 0:42:05.689 Process Uptime: 0 days 0:00:01.000 ...................................... This dump file has an exception of interest stored in it. The stored exception information can be accessed via .ecxr. (3848.7770): Access violation - code c0000005 (first/second chance not available) For analysis of this file, run !analyze -vEAAntiCheat_GameServiceLauncher+0x8d0ac: 00007ffd`7068d0ac 410fae28 xrstor [r8] 0:000> !analyze -v ******************************************************************************* * * * Exception Analysis * * * ******************************************************************************* KEY_VALUES_STRING: 1 Key : AV.Fault Value: Read Key : Analysis.CPU.mSec Value: 484 Key : Analysis.Elapsed.mSec Value: 667 Key : Analysis.IO.Other.Mb Value: 0 Key : Analysis.IO.Read.Mb Value: 0 Key : Analysis.IO.Write.Mb Value: 0 Key : Analysis.Init.CPU.mSec Value: 249 Key : Analysis.Init.Elapsed.mSec Value: 7165 Key : Analysis.Memory.CommitPeak.Mb Value: 140 Key : Failure.Bucket Value: INVALID_POINTER_READ_c0000005_EAAntiCheat.GameServiceLauncher.dll!Unknown Key : Failure.Hash Value: {4e646f8b-4aad-3e20-72a8-2b4184244cc0} Key : Timeline.OS.Boot.DeltaSec Value: 2525 Key : Timeline.Process.Start.DeltaSec Value: 1 Key : WER.OS.Branch Value: ge_release Key : WER.OS.Version Value: 10.0.26052.1000 Key : WER.Process.Version Value: 0.0.39277.0 FILE_IN_CAB: PACKER_2524984_14408.dmp NTGLOBALFLAG: 0 PROCESS_BAM_CURRENT_THROTTLED: 0 PROCESS_BAM_PREVIOUS_THROTTLED: 0 CONTEXT: (.ecxr)rax=000000000000000c rbx=0000000000000000 rcx=0000000000001f80 rdx=0000000000000000 rsi=0000000000000000 rdi=00007ff679c5c098 rip=00007ffd7068d0ac rsp=000000ae0edff300 rbp=0000000000000000 r8=000000ae0edff6c0 r9=0000000002100210 r10=0000000000000000 r11=0000000000000170 r12=0000000000000000 r13=0000000000000000 r14=0000000000000000 r15=0000000000000000 iopl=0 nv up ei pl zr na po nc cs=0033 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00010246 EAAntiCheat_GameServiceLauncher+0x8d0ac: 00007ffd`7068d0ac 410fae28 xrstor [r8] Resetting default scope EXCEPTION_RECORD: (.exr -1)ExceptionAddress: 00007ffd7068d0ac (EAAntiCheat_GameServiceLauncher+0x000000000008d0ac) ExceptionCode: c0000005 (Access violation) ExceptionFlags: 00000000 NumberParameters: 2 Parameter[0]: 0000000000000000 Parameter[1]: ffffffffffffffff Attempt to read from address ffffffffffffffff PROCESS_NAME: EAAntiCheat.GameServiceLauncher.exe READ_ADDRESS: ffffffffffffffff ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%p referenced memory at 0x%p. The memory could not be %s. EXCEPTION_CODE_STR: c0000005 EXCEPTION_PARAMETER1: 0000000000000000 EXCEPTION_PARAMETER2: ffffffffffffffff STACK_TEXT: 000000ae`0edff300 00007ff6`7985b590 : 00007ff6`79c0bc9e 00000000`00000000 00000000`00000000 029c67af`00000000 : EAAntiCheat_GameServiceLauncher+0x8d0ac 000000ae`0edffa88 00007ff6`79c0bc9e : 00000000`00000000 00000000`00000000 029c67af`00000000 00000000`00010202 : EAAntiCheat_GameServiceLauncher_exe_7ff6794c0000!+0x39b590 000000ae`0edffa90 00000000`00000000 : 00000000`00000000 029c67af`00000000 00000000`00010202 00007ff6`79c5c050 : EAAntiCheat_GameServiceLauncher_exe_7ff6794c0000!+0x74bc9e STACK_COMMAND: ~0s; .ecxr ; kb SYMBOL_NAME: EAAntiCheat_GameServiceLauncher+8d0ac MODULE_NAME: EAAntiCheat_GameServiceLauncher IMAGE_NAME: EAAntiCheat.GameServiceLauncher.dll FAILURE_BUCKET_ID: INVALID_POINTER_READ_c0000005_EAAntiCheat.GameServiceLauncher.dll!Unknown OS_VERSION: 10.0.26052.1000 BUILDLAB_STR: ge_release OSPLATFORM_TYPE: x64 OSNAME: Windows 10 FAILURE_ID_HASH: {4e646f8b-4aad-3e20-72a8-2b4184244cc0} Followup: MachineOwner ---------
This appears to be directly related to the EA AntiCheat software. Guessing it's a Windows 11 Pro Insider Preview Issue with the build 260552.ge_release.240202-1419 specifically, not an audio or display issue.
