Battlefield Lobby Black Screen Sent to Menu Router Fix

Hi there. Here are a few other troubleshooting steps to try:

Delete the personal saved data with these steps. There is the risk of losing offline saves and changes to settings you've made. Normally, those download from the cloud, but I can't guarantee this.

1. Press the Guide button and then highlight the BF 2042 tile
2. Hit the Menu button. It's the small one to the right of the Guide button with 3 horizontal lines on it and go to Manage game and add-ons > Saved data. Delete the file with your gamertag on it
3. Try playing again

If that doesn't help, try deleting the alternate MAC address with these steps:

1. Go to your Xbox Settings
2. Go to "Network", then "Advanced Network Settings"
3. Click on "Alternate MAC Address", and then click "Clear"

Let me know if either of these help. Thanks!

Sorry, bit thank you. Its nice to know im npt completely alone with this. Bit it did not work. I have troed it previously as well. I have contacted my isp, ea, xbox none have any idea nor do they seem bothered a customer buys their products and they dont work. Any other ideas are welcome i will try anything. Theres nothing to lose at this point.

Try using alternate DNS settings with the instructions here.

hello i was with the same problem.
and i tried to use VPN and it worked.
maybe you can try too

I tried switching to google dns previously, attempted cloudfaires today. Neither solved the problem. Xbox support blames ea servers and so does my isp. Idk how i could be the only one affected if its a server issue.

Thanks for trying. This doesn't appear to be an issue with our servers. If it were, we'd be getting a lot of others reporting the same issue. Try clearing the local saved games with the instructions here under the "Free up hard drive space" heading.

Thank you, this did not work either. I even reset the xbox and only downloaded 2042. No luck. All storage was cleared.

This one sounds interesting. I am currently reinstalling for 4th time. I have changed my router settings as i had it prioritized and poet forwarded. I will let you know when its ready and i give it a try.

If that doesn't help, try using a different gamertag. I just want to see if this might be an account issue. If another gamertag works, then it's something with your main account.