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Butzenz's avatar
Butzenz
2 years ago
Solved

Can't invite/join my friend

Hello

Here is a case. May be it was dicussed earlier but it's still appears. 
Me and my friend can't make a squad  together 'cause I don't see him online in game. When he starts an EA app his profile is invisible, he changes that for online but I neverr see his "in game" satus.

We tried:

- restart the game 
- change  ui language of steam, EA app and the game as well
- reinstalling the game

- block and unblock each other in EA app
- turn off antivirus apps

We bought this game to play together and this issue is really disapponting. 
Thank you for any help.

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  • sx007-ivan's avatar
    sx007-ivan
    2 years ago

    After a month of searching for a solution to the problem, I found it.
    In my case, the "PRO32 Ultimate Security" antivirus was installed. I completely removed it and the game began to transfer the game status to the EA App.
    If you have PRO32 Ultimate Security installed, then I advise you to go to “Settings” - “General Settings” - “Deep Network Monitor” - “Advanced Settings” - “Applications”.
    Add "EADesktop.exe" and add the path (default) "C:\Program Files\Electronic Arts\EA Desktop\EA Desktop" to the exception. After this, everything will work and your friends will be able to see you, and you will be able to see them. And you can play together.
    I hope I can help someone with this.

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  • JD_W0LF's avatar
    JD_W0LF
    2 years ago
    @Butzenz wrote:

    Hello

    Here is a case. May be it was dicussed earlier but it's still appears. 
    Me and my friend can't make a squad  together 'cause I don't see him online in game. When he starts an EA app his profile is invisible, he changes that for online but I neverr see his "in game" satus.

    We tried:

    - restart the game 
    - change  ui language of steam, EA app and the game as well
    - reinstalling the game

    - block and unblock each other in EA app
    - turn off antivirus apps

    We bought this game to play together and this issue is really disapponting. 
    Thank you for any help.

    This is especially weird, because I had this issue ONCE before recently and mine WAS fixed by blocking and unblocking each other... I am using steam version, friend is on EA only version and we couldn't see each other one day. I blocked him using EA app, unblocked him, re friended him and bingo we could see each other again... I wonder why this didn't work in your case :/

  • sx007-ivan's avatar
    sx007-ivan
    2 years ago

    After a month of searching for a solution to the problem, I found it.
    In my case, the "PRO32 Ultimate Security" antivirus was installed. I completely removed it and the game began to transfer the game status to the EA App.
    If you have PRO32 Ultimate Security installed, then I advise you to go to “Settings” - “General Settings” - “Deep Network Monitor” - “Advanced Settings” - “Applications”.
    Add "EADesktop.exe" and add the path (default) "C:\Program Files\Electronic Arts\EA Desktop\EA Desktop" to the exception. After this, everything will work and your friends will be able to see you, and you will be able to see them. And you can play together.
    I hope I can help someone with this.

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