Connection Timeout Error Code: 1:-8917511980

Question

Ever since the 3.1 patch I've been having this happen to me. Were I'll be in a game and people will be moving through walls and then I get booted out of the lobby to the main menu saying connection timeout. I don't think it has anything to do with my equipment or settings. I have one of the best routers that money can buy and I have a good down &amp; up speeds. If anyone has any solutions on how to fix this it would be very much appreciated because I can't even finish one game without this happening to me. If there is no solution to my problem hopefully it will be fixed in another update. I also want to clarify that doesn't happen in any other game I play so my connection doesn't really seem relevant i think the update did something. Anyways im on a series x.

ea_leeuw · Answer

Hey @NafinsS,Hmm, that website looks a bit different and taken from a mobile device instead of a PC. Can you please rerun the test on a PC that is connected to the same internet where you're playing BF2042 on?

ea_leeuw · Answer

Hey @xBadCo666x,This sounds frustrating indeed. However, having a lightning fast internet speed and a decent router unfortunately doesn't have to mean in most cases that the quality or stability of the internet connection is also on the same level. Therefore I would like to ask you to run a test and post a screenshots of the results, to see what the issue could be and if we maybe have some connectivity troubleshooting steps for you. Can you please go to this website http://www.dslreports.com/speedtest and run a test via your PC or Laptop that is connected to the same network as your Xbox? I recommend choosing either cable or Fiber (what is applicable to your connection) and to do this via cable.

nafinss · Answer

I have tried all of the listed EA troubleshooting steps and none have fixed the problem. I cannot finish a single game because I just get the same connection timeout. My screen freezes for a second, it loads me into the menu, prompts the error code, and I can immediately queue into another game. My internet is perfectly stable and I don’t experience this is any other games.&nbsp;

nafinss · Answer

Here is the result from your link. There was no option for 5g so I had to choose 4g.&nbsp;

thotpatrol_o7 · Answer

@EA_Leeuw&nbsp; Hi there, encountering this error myself and tried running the DSL test you linked but have not been able to get it to run successfully despite several troubleshoots. There seems to be an issue with it according to other users. I ran a different test to see if I could still provide any helpful information, not sure if it helps at all.

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Connection Timeout Error Code: 1:-8917511980

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