Forum Discussion
Hello everyone!
Can we get a Dxdiag from everyone to see full system specs.
What troubleshooting have you done?
/Atic
- 4 years ago
toned down my overclock and undervolt of the GPU, now it seems to be stable!
- 4 years ago
@EA_Atic here is dxdiag file
- 4 years ago
My DX Logs, is here.
I try to reinstaller GPU Driver, removed the old files with DDU.
After try old GPU Driver versions. (ALL SUPPORTED VERSION...)
Try Windows Insider (10) beta version.
Try all windows updates.
Reinstall all EA Service.
I did all these, but it doesn't work.
- 4 years ago
I have
1. Installed new amd drivers.
2. removed drivers with DDU and installed them again.
3. lowerd fps target ingame.
4. updated windows to latest build. (windows 11).
crashing ingame within 5-10 minutes.
Specs
Intel i7 9700k
AMD 6800xt
- 4 years ago@OX-sypher If you can actually get into the game then your issue is likely different from everyone in this thread.
We can't get past the "authenticating" scene with the ship, so we never even get to the main menu, let alone actually get to play the game.- 4 years ago@Macavity1 well i cant get a screenshot of the dx error,it is "behind" the game screen,can only read it if i alt+tab. only thing i remember of the 10 lines of text is something about directx 12.
- 4 years ago
So far, I've tried a clean driver install, tried using old drivers, tried a newer version of windows (reverted back because my current one feels better), tried changing a bunch of settings in the cfg file (Dx12 related settings, changed the game to windowed mode), tried uninstalling and reinstalling visual studio redistributables and directx, tried launching the game with admin and from the EA App instead of origin and so far, none of these have worked. Hope any of this helps.
- 4 years ago
here is mine
- 4 years ago
justin case
- 4 years ago
@EA_Atic Here you go. I got exact same problem like rest. On beta was playng and streaming in 4k with no probs, just bypass warning window about old windows version by pressing ok and was fine. Now after ship scene got this crash. Dont had any problems with any other game. Tried to update graphic driver with DDU in safe mode - didnt help. And for some reason my windows refuses to update itself in any way, even with manual solutions. Only one i see it is a full clean reinstall, but this is too much for me for a single game. Too many software on PC, that gonna be a dissaster with headache.
- 4 years ago
@EA_Atic hello sorry i m french i put a screen of my dxdiag
- 4 years ago
@EA_Atic here is Dxdiag and screenshot of error message. I reinstalled nvidia drivers. I uninstalled and reinstalled the game.
- 4 years ago
Can't get past the loading screen with the ship
- 4 years ago
here u go, i've tried reinstalling my graphic drivers and updating it to the latest version
RX580 + R7 3800XT
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