Forum Discussion

60495ee145102f87's avatar
10 months ago

Network Connection Error

Bought a physical copy of the game and installed it last night. When I try opening the game it gets to the first screen and the says I need to change my password. 

done that twice now and it still says there is a network connection issue.

Error Code 1:86001S:66003S:-40331983O:08

any help appreciated 

1 Reply

  • Problems logging in to an existing EA Account on console

    If it’s been a while since you played an EA game, try logging in to your EA Account from your computer or mobile device.

    You might need to:

    reset your password

    use one of your Login Verification codes to sign in to your account.

    Once you’ve signed in, restart your platform, and start your game.

    If you still can’t log in to your EA Account, get in touch with us.

    https://help.ea.com/en/help/account/link-your-console-accounts/

    Have you tried logging into your EA account with a web browser? Once logged in check to see which PlayStation account is linked to your EA

Featured Places